TERMS & CONDITIONS

Shop Policy for Tech Summit

 

1. General Terms

  • Applicability: This Shop Policy applies to all purchases made through the Tech Summit Shop, whether online or on-site at the Event.
  • Acceptance of Terms: By making a purchase, you agree to be bound by this Shop Policy, as well as any additional terms and conditions presented during the purchase process.

2. Product Information

  • Product Descriptions: We strive to provide accurate descriptions of all products available in the Tech Summit Shop. However, we do not warrant that product descriptions, images, or other content is complete, reliable, current, or error-free.
  • Pricing: All prices are listed in [GBP] and include applicable taxes unless stated otherwise. Prices are subject to change without notice.

3. Payment Methods

  • Accepted Payments: We accept [list of payment methods, e.g., credit cards, PayPal, etc.]. Payment must be made in full at the time of purchase.
  • Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our shop. If the payment method is declined, the order will not be processed.

4. Order Processing

  • Order Confirmation: Once an order is placed, you will receive an email confirmation with the details of your purchase.
  • Processing Time: Orders are typically processed within [2-3 working days] of receiving payment. For on-site purchases, products will be available immediately unless otherwise noted.

5. Shipping and Delivery

  • Shipping Methods: We offer [standard, expedited, etc.] shipping options. Shipping charges and estimated delivery times will be provided at checkout.
  • International Shipping: International shipping is available to selected countries. Additional customs duties, taxes, and fees may apply and are the responsibility of the purchaser.
  • Delivery Issues: If you do not receive your order within the estimated delivery time, please contact us at [techsumitltd@gmail.com] for assistance.

6. Returns and Exchanges

  • Eligibility: Products may be returned or exchanged within [30 days] of receipt, provided they are in unused, original condition with all packaging and tags intact.
  • Non-Returnable Items: Certain items, such as digital goods, downloadable content, and event-specific merchandise (e.g., dated items), are non-returnable.
  • Return Process: To initiate a return, contact [techsumitltd@gmail.com] with your order number and reason for return. You will receive instructions on how to return the item. Return shipping costs are the responsibility of the purchaser unless the return is due to a mistake on our part.
  • Refunds: Refunds will be issued to the original payment method within [ 30 days] of receiving the returned item.

7. Event-Specific Merchandise

  • Limited Edition Items: Some merchandise may be available in limited quantities and are sold on a first-come, first-served basis. We cannot guarantee the availability of these items.
  • Pre-Orders: For event-specific merchandise, pre-orders may be available. Pre-ordered items will be shipped [2-3 weeks] before or after the event, depending on the item.

8. Digital Products

  • Instant Delivery: Digital products, such as e-books, conference recordings, or software, will be delivered via email or download link immediately upon payment.
  • No Returns on Digital Products: All sales of digital products are final. No returns or exchanges are permitted for digital goods.

9. Liability

  • Product Use: The Tech Summit Shop and its organizers are not liable for any damages resulting from the use of the products purchased from the shop.
  • Third-Party Products: The shop may offer products from third-party vendors. We do not assume any responsibility for the quality, safety, or legality of items sold by third-party vendors.

10. Customer Support

For any questions or concerns about your order, please contact our customer support team at [techsumitltd@gamil.com]. We aim to respond to all inquiries within [24 hours].

11. Changes to the Shop Policy

The Tech Summit organizers reserve the right to update or modify this Shop Policy at any time without prior notice. Any changes will be effective immediately upon posting to the website.